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Dear CL team, Thank you for upgrading my shipping for this order! What a nice surprise! Your great service and continued efforts to please your customers help make Zappos a great shopping site! Ironically, I had just had a poor service experience with one of your competitors when I received this email message...it solidified that fact that I should shop Zappos all the time! I will definitely continue to recommend Zappos to my friends! Sincerely, Delia P
~ Delia P, May 20 2009

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