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I do not know of any way that you could improve your GREAT service to me unless you personally delivered to my front door. You people are wonderful and I speak of ZAPPOS to everyone, especially the people at the gym where I work out and quite often am asked where I get my shoes. Keep up the service and you have my business!
~ Jonathan F., October 15 2009

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Zappos Core Values:

  1. Deliver WOW Through Service
  2. Embrace and Drive Change
  3. Create Fun and A Little Weirdness
  4. Be Adventurous, Creative, and Open-Minded
  5. Pursue Growth and Learning
  6. Build Open and Honest Relationships With Communication
  7. Build a Positive Team and Family Spirit
  8. Do More With Less
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