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    To the Management and Staff of Zappos, I just wanted to say that your company is AWESOME! I am so grateful - my son who has large/wide feet had a difficult time finding shoes and a friend suggested your company and you have been a blessing ever since! Just wanted you to know I think your staff is doing a wonderful job and I am a very satisfied customer of yours! Thank you, Valerie C.
    ~ Valerie C., October 03 2009

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    Zappos Core Values:

    1. Deliver WOW Through Service
    2. Embrace and Drive Change
    3. Create Fun and A Little Weirdness
    4. Be Adventurous, Creative, and Open-Minded
    5. Pursue Growth and Learning
    6. Build Open and Honest Relationships With Communication
    7. Build a Positive Team and Family Spirit
    8. Do More With Less
    9. Be Passionate and Determined
    10. Be Humble