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No question-- just wanted to let your customer service department know that Zappos is AMAZING! I ordered two watches last night and was expecting them in about 4-5 days (standard shipping). They arrived in less than 18 hours after I placed the order! I love Zappos! Thank you for providing such excellent service! You far exceed anyones expectations! Susan S.
~ Susan S., May 20 2009

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Zappos Core Values:

  1. Deliver WOW Through Service
  2. Embrace and Drive Change
  3. Create Fun and A Little Weirdness
  4. Be Adventurous, Creative, and Open-Minded
  5. Pursue Growth and Learning
  6. Build Open and Honest Relationships With Communication
  7. Build a Positive Team and Family Spirit
  8. Do More With Less
  9. Be Passionate and Determined
  10. Be Humble