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I am a mother of 3 and am busy. I have ordered and returned and recently have been ordering jeans. I just wanted to tell Zappos that I love, love, you. You make my life easier and I have had better luck ordering thru you than going to the store and trying on the clothes. Your quick and returns are quick. Your customer service rocks and I love, love you all. Thank you. If I can ever do anything for you like a survey or anything... I’m here for you. Love, love you.
~ , October 01 2009

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Zappos Core Values:

  1. Deliver WOW Through Service
  2. Embrace and Drive Change
  3. Create Fun and A Little Weirdness
  4. Be Adventurous, Creative, and Open-Minded
  5. Pursue Growth and Learning
  6. Build Open and Honest Relationships With Communication
  7. Build a Positive Team and Family Spirit
  8. Do More With Less
  9. Be Passionate and Determined
  10. Be Humble