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 |  | I am a first time shopper with Zappos.com and I have to pass along that I am very impressed by your company and your customer service. I had never heard of your company before I watched a recent episode of 20/20. I am an avid online shopper and made a mental note of your online store. I went on your web site for the first time late last night. I fell in love with several pairs of shoes and placed my first order. I was expecting to receive my order within 5 business days and what a nice surprise to learn this morning that they had been packed, shipped and are arriving today! I have a high standard, and without question, Zappos.com has exceeded my expectations! I will definitely be ordering from your company again in the near future. By the way, the shoes are fabulous! Thank You! |  | ~ Linda B., July 31 2008
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