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Dear Zappos team, I was delighted to see the email you sent me about my free upgrade from standard (4-5) day shipping to 2 day air service. Unbelievable!!! I first bought product off your site two weeks ago and it took exactly one week to reach my doorstep... other "Zappos enthusiasts" I know gushed about their shoes on their doorstep the morning after they ordered them. I was jealous!!! I just want to thank you for the speedy delivery as a "gift" to me for being a customer - say no more, I will be a repeat shopper and will definitely toot the horn for Zappos everywhere I go. Emily
~ Emily, May 29 2009

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