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Dear Sir/Madam, I brought a pair of Clarks shoes (Roy 78947)at one of your factory outlet at Camarillo, California. I only wore the shoes for about two months, and the sole of the shoes was broken on both sides. I was so surprise, because I have been wearing Clarks for several years and I realize that the brand is known for its durability. I called your customer service department. I have been talking to your representatives. The service that they provided was beyond excellent which I would call it the most pleasant conversation I have ever experienced. I really enjoy being helped by your staff. They are just the greatest asset of your company. I have been buying my shoes thru other online shoe companies for several years. With such great service, I would definitely considering order the shoes I like from your company in the future.
~ Benny L., April 23 2008

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