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A Happy Zappos Customer Says:

"Just a note to say thanx for such great service. If our country today was run they way you are running your business, we wouldn’t be in a war and our economy would be booming. I bought a pair of boots and the wrong size arrived, so I got the right size delivered today in one day… imagine in one day… What a service... also to mention your customer service rep was so nice to begin with. I am 78 years old and a very active senior citizen. I am an athlete also, so give yourself a pat on the shoulder for me and a friendly handshake from me also. Thanks so much and keep up the good work. I can truthfully say its so nice doing business with such a gifted and kind group. Thanks again! Sincerely, "

David C., Apr 2, 2008

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