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A Happy Zappos Customer Says:

"To Whom It May Concern: I would just like to compliment Zappos for their EXCEPTIONAL service! Never in my life have I experienced such quick shipping! I ordered at 7 p.m. on July 2nd and didn't expect my order until the 5th. To my surprise, the UPS truck pulled up at 9:00 a.m. on the 3rd! Wow! The cleats, which were perfect and exactly as described, were on the ball field at 5 p.m.! By the way, they won! Thank you again, Hana S."

Hana S., Jul 30, 2007

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