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A Happy Zappos Customer Says:

"Vicki's Voice - I have not had time to have my grandson try on these shoes. I do want to "voice" my opinion on what GREAT service your company gives to its customers. Zappos really does need to win an award from somewhere because you give such excellent service to your customers. Can you forward this on to the CEO of Zappos? Is there somewhere I can write or is there a web organization that rewards "Excellent companies" for web service? I tell all my friends and family what a wonderful site, service, no hassle, pleasant experience I have had with your company!! I wished I could rate your company to receive the highest reward for 2007 for customer service. This may not seem like much, but I wish all your employees a very Merry Christmas... I will be visiting and buying from your site many, many more times! What a delightful experience I always have ordering merchandise from your company!! "

Vicki M.T., Dec 24, 2007

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