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A Happy Zappos Customer Says:

"I was pleased with an order and the shoes I bought from you a few months ago. Yesterday, I went to your site and ordered the same style, but in a different color. Amazing! The shoes were just delivered to my front door. That's less than 24 hours. I'm not one to be sending emails like this, but felt in this case it was needed. Give credit where credit is due. That's Customer Service. "

CJ, Jan 18, 2008

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