"Wow… Thank you for the incredibly speedy delivery of my son's shoes last week. After searching 5 places that day with no luck finding what he wanted we visited your website Thursday evening, 6/18. I thought best case scenario we would get the shoes this Tuesday. Imagine the pure happiness my son experienced when the shoes showed up on our front doorstep less than 24 hours after we had placed the order. I am writing to let you know how much I appreciate your attention to customer service. I have already shared this experience with several of my friends and you made me a forever fan of Zappos. Thank you! Regards, Cindy R."
Cindy R., Jun 26, 2009
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