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A Happy Zappos Customer Says:

"Several years ago, I chose a pair of shoes and you delivered them to me quickly and I have remembered that...My sister, had leg surgery and it became quite difficult to walk, thus she bought a pair of Birkenstocks, and your company was to deliver them. She was absolutely astonished to receive this pair of shoes the very next day, after ordering them. She was so very pleased with your service. I told her..."See? I told you Zappos was excellent to do business with!" Now she believes me and is very pleased. Thank you! You did not make a "liar" of me...tee hee. "

Dorothy M., Feb 13, 2009

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