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A Happy Zappos Customer Says:

"Thank you so much for your customer service. I thought free shipping with 4-5 business days was a good deal. Then I get the email last night that the boots would ship out earlier at no additional cost. I was thinking 2-3 business days, great. I was totally shocked to come home at lunch today and find the boots!! I'm guessing about 26 hours from the time I placed my order to arrival at my door step. That is what I call service. I will let family and friends know about your products and service. Thank you again, Karla H."

Karla H., Dec 18, 2008

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