"Hi! I have ordered from Zappos a few times in recent months and have been very happy with the service. I am especially impressed and appreciative of Zappos today because I received in the mail a few personal items that I stupidly left in the box with boots that I returned to Zappos.com. I can't thank you enough for returning my items instead of throwing them away. I have been looking for them for the last couple days and had NO idea I had left them in that box. THANK YOU, THANK YOU, THANK YOU! You run a great business. Sincerely, Amy R."
Amy R., Apr 4, 2009
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