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A Happy Zappos Customer Says:

"I've always enjoyed Zappos.com. And now I'm an even bigger fan. I thought I had selected expedited shipping but I didn't. Many companies would say "Sorry about your luck" but Zappos.com upgraded my shipping for free. That's unbelievable customer service. Seriously, this is on par with the Macy's Santa Claus sending customers to Gimbel's on Miracle on 34th Street. Thank you so much! Devout fan and customer, "

Kevin F, Dec 23, 2008

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