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A Happy Zappos Customer Says:

"Thanks to each member of the Zappos team who made my shopping experience completely satisfying! I placed an online order and it seemed like as soon as I turned around, the shoes I ordered for my son were here! It was amazing! I got an email that said that Zappos was going to send my order rush priority at no additional charge. I called my son to tell him about the email I got from you the day before and he just happened to be at my house. He laughed and said he was wearing them at that moment! WOW! How did you guys do it?! I didn't know that you could ship that fast! Anyway, thanks for great service, going above and beyond, and providing a quality product. I'll brag about Zappos and we'll be return customers! "

Bonnie V., May 9, 2008

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