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A Happy Zappos Customer Says:

"Hi, Just a note to say, your customer service is the best anywhere. I have been burned by other online shoe retailers, e.g. receive order 6 weeks later, or get notification that an order has shipped only to find out that the order was silently cancelled because the item was no longer available. I could go on about the bad service that abounds out there, but I have never had a bad experience with Zappos. In fact, I am always surprised by your accuracy and speed. And, I notice that you are offering more and more size ladies' sizes 11.5 and 12 which makes shoe shopping so much easier. I actually have a choice of styles, after 50+ years of having to settle for whatever I could find. You guys rock. Keep it going! Christine"

Christine, Jul 24, 2009

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