"I just wanted to let you guys know that I think Zappos is one of the finest companies around. I ordered a pair of shoes from Wisefeet.com three weeks ago (it was for another pair of Naot Eiger's that you don't carry anymore?!) and I have yet to recieve them. The whole experience has been a hassle and I'm going to cancel my order with them. I just recieved an email from Zappos that you recieved my shoes that I returned (4 months after purchase) and you've credited my account. Easy as can be! I've never had a bad experience with Zappos and spread the word about you as much as possible. I hope all of you make a fabulous amount of money because you're doing business the right way. Keep it up, Jason O"
Jason O, Apr 8, 2006
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