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A Happy Zappos Customer Says:

"In this world wherein everyone is quick to complain, I just wanted to drop you a note and compliment you on your OUTSTANDING service. I placed my order after 6:00PM on a Thursday, and, much to my delight, the shoes were in my hands by 1:00PM on Friday... Kudos to you and your fulfillment system!!!! If only the rest of the world operated as efficiently as you appear to, this would be a much nicer world! "

Patti A., May 14, 2008

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