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Delsey Reviews

Helium Colours - 26
Helium Colours - 26" 4 Wheel Trolley Posted: 7/30/15
Reviewer: Patrick Minoughan from The Czech Republic
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

Purchasing through Zappos.com was easy and quick. The case was delivered 3 days before it was promised. The case looks and feels flimsy, however, once it is locked down it is solid as a rock. This is the 2nd identical case I have purchased. The first case has made over 20 trips between the US and the EU. Still intact and doing great, never even lost a wheel. The case is the perfect size, can't get in trouble with the airlines because it's to big because it isn't. I love it and purchased the second one because I need the extra space and I'm allowed 2 free checked bags. If you snooze you loose.

Helium Titanium Expandable Carry-On Spinner Trolley
Helium Titanium Expandable Carry-On Spinner Trolley Posted: 7/14/15
Reviewer: Jeff from NYC
Overall: Rated:4 stars! Comfort: Rated:4 stars! Style: Rated:4 stars!

I bought this suitcase in June 2015 and used it on a weeklong trip (3 separate flights). Although marginally outside the Airlines' size requirements, this suitcase is a great size and easily carries-on to flights. The wheels spin very well, and the outside shell of the suitcase seems to be of good quality. I have noticed a couples nicks/scratches though that expose the underlying white plastic (I bought the dark grey color). My only complaint is that the expandable handle is a bit flimsy and feels weak. I have tried avoiding lifting the suitcase by the piece (e.g., over a curb) as a result. Overall, for the money, I think it's a great suitcase.

Helium Aero - 21
Helium Aero - 21" Carry On Expandable Spinner Trolley Posted: 6/29/15
Reviewer: from
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

This is the best suitcase I've ever owned. It's traveled through more than 15 countries, pulled across cobble stones, fallen down stairs, been stretched and packed, left in the rain and survived it all. The TSA lock, zipper and handle are still (years later) in perfect condition. Anyone who wants a light weight, reliable piece of luggage - look no further. Seriously... Delsey wins on this one!

Helium Cruise Carry-On Expandable Spinner Trolley
Helium Cruise Carry-On Expandable Spinner Trolley Posted: 6/29/15
Reviewer: from Boston, MA
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

Great size...not too large, not too small. It was perfect for carrying onto the airplane, especially if you don't want to check-in luggage. The 360-degree spinning wheels made it very easy to maneuver.

Helium Colours - 26
Helium Colours - 26" 4 Wheel Trolley Posted: 5/29/15
Reviewer: from
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

I love this suitcase. I purchased one about a year ago and have been looking for more since. We talke a lot of cruises and this suitcase has held up for much longer than I expected. You can't overpack the suitcase or items will shift and fall out when you open it. I still love it.

Helium Titanium International Expandable Carry-On Spinner Trolley
Helium Titanium International Expandable Carry-On Spinner Trolley Posted: 5/29/15
Reviewer: Jacki zaslow from NYC
Overall: Rated:3 stars! Comfort: Rated:3 stars! Style: Rated:3 stars!

Very easy to maneuver. Reason it's rated a 3 is that the lock does not work. I returned this item and both had the same issue. Zappos is wonderful with customer service. They finally told me to just keep it. I use it without the lock and the case is okay. The opening that allows access while the case is closed does take up quite a bit of space and I'm not sure it's necessary.

Helium Titanium 29
Helium Titanium 29" Expandable Spinner Trolley Posted: 5/11/15
Reviewer: from
Overall: Rated:2 stars! Comfort: Rated:2 stars! Style: Rated:2 stars!

My husband and I purchased the Helium Titanium 29" Spinner Trolley to replace our large Samsonite spinners that had worn out after 8 years--broken zippers plus baggage handlers broke off the zipper pulls so they could no longer be locked. We travel a lot in the U.S. and abroad. In our search for replacement luggage we liked the Delsey's locking feature flush on the side--no more broken zipper pulls. Here's the catch: on our most recent trip, TSA unlocked my husband's case and jammed the locking function when relocking it. We arrived home and could not unlock his suitcase! Tried everything--re-setting, paper clips, keys from old locks. Nothing worked. He had medical equipment that was locked inside. Luckily, we have a small local airport and he took the suitcase there in the morning and the TSA official unlocked it for him. I called Delesy's customer service and they reported we were not the only ones to have this problem with a jammed lock. Their solution was to call their customer service and they would direct us to the nearest repair center. So what if you travel to a remote area or are on a cruise ship? Unfortunately we have lost confidence in this product and will not use them again. Plus, the hard case is not very durable and after only two airline trips the exteriors were gouged and scraped and now look pretty beat up; and the small wheels can be difficult to get over door jams or other indentions. We are now back to square one searching for replacement suitcases.

Helium Aero - 21
Helium Aero - 21" Carry On Expandable Spinner Trolley Posted: 5/6/15
Reviewer: Esther Newman from Colorado
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

This is a beautiful piece of luggage, and I wish I could keep it. With the wheels, however, it measures 23.5". Unfortunately, the only sensible airline appears to be Southwest. They allow 24x16x10. United, US Airways and American only allow 22x14x9. British Airways allows 50 linear inches, but still only 22" length. I'm not sure what brought on the change, but it wasn't a good one, in my humble opinion. I chose Delsey for the convenience of the handle on the side as well as on top. I'm keeping the 19" expandable spinner. I think.

Helium SKY - 29
Helium SKY - 29" Exp. Spinner Suiter Trolley Posted: 5/3/15
Reviewer: from Cleveland, OH
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

I love my new suitcase! It is perfect for a 7-10 day vacation. It is light weight and easy to move. I love that I can easily slide it next to me or swivel it to change directions. It's easy to get in and out of the car because of the straps on the side. I would highly recommend it!

Helium Aero - 25
Helium Aero - 25" Expandable Spinner Trolley Posted: 3/9/15
Reviewer: from Louisiana
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

We bought this for a trip to California. Really like the interior layout. Lots of room. Rolls very well. Does get scratched on airline but to be expected. Love the product. Very pleased and we are hard to please.

Helium SKY 28
Helium SKY 28" Trolley Duffel Posted: 3/5/15
Reviewer: minoo hamza from Minneapolis, MN
Overall: Rated:4 stars! Comfort: Rated:4 stars! Style: Rated:4 stars!

I've used Delsey for years and have never really been disappointed and my opinion has not changed. My only adverse comment would be that when you stand it upright, it tends to fall over which is a big problem. Still I really like it!

Helium Aero - 19
Helium Aero - 19" International Carry-On Expandable Trolley Posted: 2/27/15
Reviewer: from Washington, D.C.
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

I purchased this carry on to match the 25 inch & 29 inch spinners that I have used on two trips and love them. This " international" size is important because carriers other than American ones have quite a different limit for suitcase poundage and carry- on restrictions. You won't have to worry with this carry- on. Plenty of space and a dream to wheel around the airport. This line (Helium Aero) has a double set of wheels which is hard to find. As I mentioned, this luggage has made two worldwide trips in less than a year on planes, trains, and ships and they handled very well.

Helium Titanium International Expandable Carry-On Spinner Trolley
Helium Titanium International Expandable Carry-On Spinner Trolley Posted: 2/24/15
Reviewer: Mary McCombie from United States
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

The best customer service -- and I really like the bag, too. There was a problem with the wheels on the bag I had ordered 6 months ago. Zappos not only replaced it quickly but made everything easy. The new bag is perfect. I travel a lot, and ease of rolling is essential. The computer sleeve in the front makes it easy to pull your laptop out when needed, but protected when traveling. Despite its small size, which fits in international bins, this bag holds enough for a comfortable overnight or three.

Helium Aero - 19
Helium Aero - 19" International Carry-On Expandable Trolley Posted: 2/22/15
Reviewer: Mary McCombie from
Overall: Rated:3 stars! Comfort: Rated:3 stars! Style: Rated:3 stars!

This would have been my second such bag, but it arrived locked and without any instructions on how to open the locks. I checked all over the internet, including the Delsey site, and could find nothing on how to open the tabs locked into the TSA lock. I would have to break the lock to get it open, so instead I returned it. Delsey, for crying out loud, do not shipped locked bags! Ironically, my previous front Helium wheels stopped spinning, which meant I had to wheel it along like an ordinary wheeled bag. I'll be calling the company to find out what happened. If everything worked, I would love it, but the frustration has been too much.

Helium Aero - 29
Helium Aero - 29" Expandable Spinner Trolley Posted: 1/7/15
Reviewer: from Chicago, IL
Overall: Rated:1 stars! Comfort: Rated:1 stars! Style: Rated:1 stars!

We are very disappointed with this purchase. The top handle broke within our first few uses even though our luggage always weighed less than 50lbs. We contacted Delsey after contacting Zappos and Delsey said that they would repair the suitcase; however, the closest repair location is 45 minutes away. Debating whether it's worth the hassle to get this repaired if it's just going to break again.

Helium Titanium 29
Helium Titanium 29" Expandable Spinner Trolley Posted: 1/7/15
Reviewer: from Joseph, OR
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

Great piece of luggage! It has made 2 coast to coast round trips and a long car trip with many stops. You can fit everything in it securely and no issues with oversize (although I strap down the width and don't use the extra 2" on flights). Weight was my only issue. You can fit so much in it is easy to go over the 50 lb weight limit so weight it or get another duffel real quick. The 25" (which has also made each trip) holds even more but I don't think you will get as much in it for flights without going over the weight limit. It all depends upon how you use it and where you are going. This last flight was into South Dakota in the dead of winter and I wish I had had 2 25" due to the weight restrictions. Winter means more heavy clothes, more shoes, boots, etc. I am only 5' and disabled but overweight and these flights were only my stuff for a month to 2 months. I think I will pick up 2 of the 25" blue for my husband and between 3 25", 1 29" and 2 carry-on's that should easily fit all our needs. I was hesitant about "hard" sided luggage vs soft sided but I think things were far more protected and the hard sided was so much easier to handle for me. I had tripped into Delsey last time I purchased luggage about 10 years ago and the one piece of soft sided larger bag never had a single issue and a lot of hard use. So far I expect at least the same for this line. It has already been heavily tested over the few months I have used it and I am happy to recommend this line. I did a lot of research but didn't find much conclusive input so I went with the last bag I bought, Delsey!

29
29" Exp. Spinner Trolley Posted: 1/6/15
Reviewer: Cristopher Caez from Orlando, Florida
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

I booked a last minute trip and needed luggage asap, not only was the overnight shipping fast but the bag was even bigger than I expected, I fit everything I needed for my trip without a single problem. I would definitely recommend this bag for anyone who is moving and needs to take a large portion of their clothing with them.

Helium Aero - 29
Helium Aero - 29" Expandable Spinner Trolley Posted: 12/12/14
Reviewer: from Santa Fe, NM
Overall: Rated:4 stars! Comfort: Rated:4 stars! Style: Rated:4 stars!

I am traveling abroad and need a light/durable suitcase; 50 lb limit. I own a 24" Delsey and have been pleased with it. I only wish this model had snack locks versus zipper. I've had problems with bed bugs in previous travels.

Helium Titanium Expandable Carry-On Spinner Trolley
Helium Titanium Expandable Carry-On Spinner Trolley Posted: 11/8/14
Reviewer: from Chino, California
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

This is a great piece of luggage. Small enough for to fit on airplane carry on, but roomy enough for 2 days of stuff including workout gear, makeup and hair dryer. Sturdy, hard sided outside with expandable zipper. Have used it 3 times already; finally good, functional suitcase.

Trolley Tote
Trolley Tote Posted: 11/7/14
Reviewer: from Austin, Texas
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

This is a very well-made 2-wheeled underseater/business travel case with good interior organization. Rear compartment has just enough room for clothes for an overnight trip. It easily fit under the seat on some of the smaller commuter jets. Has a sleeve on the back for stacking on top of your other rolling luggage. Delsey is a good value.

Helium SKY - Trolley Garment Bag
Helium SKY - Trolley Garment Bag Posted: 11/7/14
Reviewer: from Florida
Overall: Rated:4 stars! Comfort: Rated:4 stars! Style: Rated:4 stars!

Nice piece, lightweight, good quality. The only thing that would make it better was if it was hard side. Was able to fit 2 suits, and 2 sports coats, and probably a few other things, but I also took another suitcase for shirts, etc.

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