No Way! Free Next Day Shipping On Clothing M-F. Order Today, Wear It Tomorrow! Plus Free Returns. Learn More

Delsey Reviews

Helium Sky
Helium Sky Posted: 4/16/14
Reviewer: from San Fransicsco, Ca
Overall: Rated:4 stars! Comfort: Rated:4 stars! Style: Rated:4 stars!

The lightest small carry on I have had. I have a Delsey of the same size but bought it 4yrs ago. Empty, it is heavy. This one I can pack a lot and still be able to lift it in the overhead of an airline with ease. I must say with the 4 wheels it is easy to move, but at times, it does fall over easy. It was great dealing with Zappos and had ordered another color and returned it with a return label they gave me. I got my refund!

Helium Breeze 4.0 - Spinner Trolley Garment Bag
Helium Breeze 4.0 - Spinner Trolley Garment Bag Posted: 4/6/14
Reviewer: from Dallas TX
Overall: Rated:3 stars! Comfort: Rated:3 stars! Style: Rated:3 stars!

Wanted this in black which was a lower price. Black was no longer available. Paid a higher price for the brown, but to my dismay they sent me a red case. Zappos was very accommodating sent me a return shipping label to return the red garment bag and immediately shipped the brown bag. When I inspected the brown bag, to my disappointment the zipper on the luggage was defective. I ended settling for the red case.

Helium Shadow 2.0 - 25
Helium Shadow 2.0 - 25" Trolley Posted: 4/1/14
Reviewer: from North carolina
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

Suitcases, price, shipping time and packaging were superb. Would buy from Zappos again.

Helium Colours - 30
Helium Colours - 30" 4-Wheel Trolley Posted: 3/29/14
Reviewer: Joseph Hill from Jacksonville Beach, Fl
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

Bought two of these for my wife and me to take a 14 day trip to Alaska. Was pleased at the design and how much it can hold. Wife and her mother just got back from a 4 day cruise and they both used the one suitcase. Drawback is you can overpack and have to pay airlines fees. Good purchase.

Helium Shadow 2.0 - 25
Helium Shadow 2.0 - 25" Trolley Posted: 3/26/14
Reviewer: from Virginia
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

Haven't actually traveled with these suitcases but will very soon and I am sure their color will help them stand out on the carousel! I bought them both for that and their lightweight since I am recovering from shoulder surgery. Decided to try a hard sided set this time and go more old school since they tend to last forever!

Helium Aero - 25
Helium Aero - 25" Expandable Spinner Trolley Posted: 3/23/14
Reviewer: from
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

I travel a lot so I am always looking for the perfect suitcase. My husband rolls his eyes every time I bring a new one home. Some have only lasted one trip! I bought this for a trip to Paris because I knew I was going to be going over a lot of cobblestone etc. I was also bringing baby formula (a case) to my daughter and wanted something super lightweight that I could pack full. I love this suitcase! When I shop for them I closely inspect the wheels. If you are going anywhere that you will have to go from a train station to a hotel etc, these wheels are a lot more substantial than most...just check out the pictures. It makes a huge difference on how it travels. This bag is the best bag I've ever had. The size is great also, you can pack it full and still be under 50 lbs, difficult to do with a 29" bag. The only thing I didn't like about this is that it is so pretty, I was sad to see it get scuffed up in handling but that's the way it goes!

Helium Shadow 2.0 - 19
Helium Shadow 2.0 - 19" International Carry-On Posted: 3/19/14
Reviewer: Carole from Washington DC
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

Five stars again for Zappos. 24 hours after ordering, my purchase is in my hands. How do they do that so consistently?! But this review is for the Delsey 19 inch Carry-on, not Zappos. I was worried that the 19" Delsey would be too small for my needs, mainly because the official Delsey video for the bag is so poorly done. If you watch the video, you will see that the angle/perspective of the bag to the arms of the man manipulating it is such that the bag looks to be the size of the man's forearm! It is an illusion. The bag is much bigger than it looks in the video. I have wanted a hard sided bag, but could not get past the lack of outside pockets. This bag has the outer section that enables quick access to full sized laptops and other things you might want quick access to. The padded laptop sleeve is even large enough for my company issued monstrosity of a laptop. This is the main reason this bag caught my eye. I wanted to have my laptop in the wheeled spinner, not on my shoulder. I have done a ton of research/shopping, and decided on this bag, and I do love it. But here are a couple of points I wanted to find in reviews but did not. The padded laptop sleeve is fine for carry on, but I would not trust it for checking. Although hard sided, there is still enough give to cause damage to a laptop should the bag be handled with even moderate roughness. The exterior compartment is great, because frankly, book style luggage is a pain when you want to shove something in or retrieve something quickly. Hard sided luggage without exterior pockets means finding a flat surface (like the floor!) to open the book and access its contents. But keep in mind that the interior as a whole is what it is. The outside pocket is not extra space. The division between the inside and outside compartments is fabric, so if you fully stuff the inside, there may be very little room for much in the outside. Spot on design! Many, if not most bags have zippered expansion forward of the wheel base, which messes with the center of gravity and causes the bag to fall forward. This bag expands between the forward and aft wheels, so it maintains stability when expanded. I love that. I have not yet traveled with this bag, so I cannot rate it for long-term durability. But I am happy with the packability of it. And yes, the wheels feel smooth and easy. I am accustomed to TravelPro and Samsonite soft sided, so the lack of pockets, pockets, everywhere pockets will take some getting used to, but this should not be a problem since I will always have my smaller shoulder bag at all times. And I will always carry a shoulder bag large enough for my laptop just in case I am forced to check my Delsey Carry on.

Helium Shadow 2.0 - 19
Helium Shadow 2.0 - 19" International Carry-On Posted: 2/7/14
Reviewer: MARY RAY from United States
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

The separate zip pocket for carrying an iPad or Tablet is the ideal design. The size is small enough to please the budget European airlines. The light weight & strength of the exterior will keep it useful and long-lasting.

Helium Sky
Helium Sky Posted: 1/24/14
Reviewer: bobo from Stroudsburg, PA
Overall: Rated:1 stars! Comfort: Rated:1 stars! Style: Rated:1 stars!

After 9 months of decent usage (maybe 5 or 10 trips), the rubber coating on one of the wheels started coming off. This meant that it would no longer roll straight. Like a supermarket cart with a funky wheel, the bag is constantly trying to get away from me. The warranty is supposed to be for 18 months. 3 emails to the customer service later, they finally respond, stating they would replace the item. 2 months later, trying to figure out what the delay was, I get nothing back. At this point the luggage is as useless as the company's customer service.

Helium Shadow 2.0 - 19
Helium Shadow 2.0 - 19" International Carry-On Posted: 1/16/14
Reviewer: Kevin cukrowicz from Rocky River, Ohio
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

Perfect sized carry on that expands to be bigger than it looks. Like the built in TSA approves lock. Stylish and functional.

Helium Sky
Helium Sky Posted: 1/12/14
Reviewer: from Mobile, Alabama
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

Excellent purchase. Great quality. Bought as a gift for my husband who's always traveling and he loves it.

Helium SKY - 29
Helium SKY - 29" Exp. Spinner Suiter Trolley Posted: 1/9/14
Reviewer: from
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

I was very glad to have purchased this luggage piece. It's spacious, sturdy, and beautiful. The blue is vibrant and allows for easy recognition when attempting to locate it on a conveyer belt.

Helium Colours - 4-Wheel Carry-On Trolley
Helium Colours - 4-Wheel Carry-On Trolley Posted: 1/8/14
Reviewer: from East Lansing, Michigan
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

I love this carry-on. You can pack tons of stuff in it, it is a breeze to wheel around and lightweight. It was slightly larger than expected but it met the measurement standard of the major international airline that I traveled on. The best thing about it was the shopping at Zappos. Excellent, efficient, stress free shopping and lightening speed delivery. I am very happy customer!

Helium Aero - 21
Helium Aero - 21" Carry On Expandable Spinner Trolley Posted: 1/8/14
Reviewer: from Ashburn, VA
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

When I order online, I usually expect to wait for a week or so before I receive my goods unless I pay a lot of money for expedited shipping. Well, with Zappos, I only waited for it to arrive in a couple of days; over the holiday period. Fast, real fast.

Helium SKY - Trolley Tote
Helium SKY - Trolley Tote Posted: 1/3/14
Reviewer: from NYC
Overall: Rated:2 stars! Comfort: Rated:2 stars! Style: Rated:2 stars!

Too bad the handle is wobbly and not adjustable other than completely extended. Otherwise it would be perfect. I am trying to decide whether to return it.

Helium Breeze 4.0 - 29” Expandable Spinner Suiter Trolley
Helium Breeze 4.0 - 29” Expandable Spinner Suiter Trolley Posted: 12/29/13
Reviewer: Ana Harari from Tampa, Fl.
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

The product is very light, with lots of room to pack and has the added bonus of a small gadget to let you know if the weight is pass the limit. Very convenient! Plus price is awesome and customer service is absolutely first class!

Helium Aero - 21
Helium Aero - 21" Carry On Expandable Spinner Trolley Posted: 12/26/13
Reviewer: from Oklahoma
Overall: Rated:1 stars! Comfort: Rated:1 stars! Style: Rated:1 stars!

This item was previously used and returned- no product tags, no protective packaging on the handles or outside, had stuff inside like spider web and dried toothpaste. Not something I wanted to wrap and give to my daughter for Christmas. Ordered 2 of them and the other was brand new with tags and protective packaging. Real disappointment to get one previously used with scratches. Zappo's did not have anymore in stock to exchange with. Bad rate is due to zappo's sending me one that had been used on someone's trip and then returned. I respect zappo's generous return policy but I don't want product sent to me that has been used and returned. Really bad experience - 2 days before Christmas - bought 2 of them for my 2 daughters planning to surprise them with something they did not already know they were getting - and you shipped me one used gross one and one brand new one. Hmmm - which daughter gets the gross used one? I was really ticked off.

Helium Colours - 30
Helium Colours - 30" 4-Wheel Trolley Posted: 12/20/13
Reviewer: Devorah from Los Angeles
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

This is a great bag. I have had mine for years and we fly constantly all over the world. These hold up the best. The only reason I am getting a new one is that tonight the bellman at the hotel did something to the handle on top and it snapped off. I think he jammed it somehow. Regardless this is polypropylene, the only plastic you want in a bag. Doesn't matter the temperature, it won't crack or melt. Super strong. One time on a tour the bus driver jammed it in under the bus and caused an actual fold. I thought that was the end of my bag but it "relaxed" and the babe was fine. They do get scratched up but that will happen with all bags if you travel. Cloth bags with zippers never last very long. I have had these bags since they first came out which has been several years. Great price, great product. Fortunately delsey gives a lifetime warranty. They will fix it or replace the entire bag. Great company!

Helium Colours - 30
Helium Colours - 30" 4-Wheel Trolley Posted: 12/8/13
Reviewer: christian k from
Overall: Rated:2 stars! Comfort: Rated:2 stars! Style: Rated:2 stars!

I agree with the other reviews stating that after one use the case becomes scratched up. The main problem I had with the case is that after the second use one of the wheels broke off which rendered the case useless.

Helium Shadow 2.0 - 25
Helium Shadow 2.0 - 25" Trolley Posted: 11/27/13
Reviewer: from San Francisco
Overall: Rated:4 stars! Comfort: Rated:4 stars! Style: Rated:4 stars!

Nice style and appears sturdy. I already own the Delsey Karat and purchased this set for my husband. All thought the bag looks sharp and seems well structured, the internal compartments are not as well designed as in the other model: no internal zipping mesh pocket, and the accessory pocket is small. Those pockets have been quite helpful in packing underwear/socks, and small items so I am disappointed not to see them included here. On the upside, a bag swing tag in leather is included and the expandable option is a plus.

Helium Shadow 2.0 - 19
Helium Shadow 2.0 - 19" International Carry-On Posted: 11/27/13
Reviewer: from San Francisco
Overall: Rated:4 stars! Comfort: Rated:4 stars! Style: Rated:4 stars!

I completely agreed with other reviewers, this bag is bigger than it seems, it's really not significantly smaller than the regular carry-ons. In fact, A friend has the regular Helium Shadow carry-on, which seems large and was recently forced to check bag at the gate due to size. I love the flap - it has two padded compartments for laptops as well as some additional pockets inside. My one disappointment is that my older Delsey Karat is better appointed in terms of mesh zippered pockets in the main compartment and a larger internal accessories pocket, both would add a bit more convenience and spaces to stuff underwear/socks or small items, etc.

Free Shipping Both Ways · 24/7 Customer Service · 365 Day Return Policy

Zappos Family Core Value:

10. Be Humble