Fast, Free Shipping & Returns

Delsey Reviews

Helium Sky
Helium Sky Posted: 5/13/15
Reviewer: from
Overall: Rated:4 stars! Comfort: Rated:4 stars! Style: Rated:4 stars!

Great bag for the cost. Only used it for one trip so far so not certain how it will hold up but so far so good. Bought a second one.

Helium Titanium 29
Helium Titanium 29" Expandable Spinner Trolley Posted: 5/11/15
Reviewer: from
Overall: Rated:2 stars! Comfort: Rated:2 stars! Style: Rated:2 stars!

My husband and I purchased the Helium Titanium 29" Spinner Trolley to replace our large Samsonite spinners that had worn out after 8 years--broken zippers plus baggage handlers broke off the zipper pulls so they could no longer be locked. We travel a lot in the U.S. and abroad. In our search for replacement luggage we liked the Delsey's locking feature flush on the side--no more broken zipper pulls. Here's the catch: on our most recent trip, TSA unlocked my husband's case and jammed the locking function when relocking it. We arrived home and could not unlock his suitcase! Tried everything--re-setting, paper clips, keys from old locks. Nothing worked. He had medical equipment that was locked inside. Luckily, we have a small local airport and he took the suitcase there in the morning and the TSA official unlocked it for him. I called Delesy's customer service and they reported we were not the only ones to have this problem with a jammed lock. Their solution was to call their customer service and they would direct us to the nearest repair center. So what if you travel to a remote area or are on a cruise ship? Unfortunately we have lost confidence in this product and will not use them again. Plus, the hard case is not very durable and after only two airline trips the exteriors were gouged and scraped and now look pretty beat up; and the small wheels can be difficult to get over door jams or other indentions. We are now back to square one searching for replacement suitcases.

Helium Aero - 21
Helium Aero - 21" Carry On Expandable Spinner Trolley Posted: 5/6/15
Reviewer: Esther Newman from Colorado
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

This is a beautiful piece of luggage, and I wish I could keep it. With the wheels, however, it measures 23.5". Unfortunately, the only sensible airline appears to be Southwest. They allow 24x16x10. United, US Airways and American only allow 22x14x9. British Airways allows 50 linear inches, but still only 22" length. I'm not sure what brought on the change, but it wasn't a good one, in my humble opinion. I chose Delsey for the convenience of the handle on the side as well as on top. I'm keeping the 19" expandable spinner. I think.

Helium Shadow 2.0 - 25
Helium Shadow 2.0 - 25" Trolley Posted: 5/4/15
Reviewer: from CT
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

I absolutely love this piece of luggage! I have traveled several times with it internationally and domestic. I have seen how luggage is treated (with my own eyes) and this piece has really stood the test of time. It has gotten slightly scratched, but nothing big and has not dented at all. Rolls very easily whether you choose to roll it behind you or push it in front of you. I highly recommend this piece!

Helium SKY - 29
Helium SKY - 29" Exp. Spinner Suiter Trolley Posted: 5/3/15
Reviewer: from Cleveland, OH
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

I love my new suitcase! It is perfect for a 7-10 day vacation. It is light weight and easy to move. I love that I can easily slide it next to me or swivel it to change directions. It's easy to get in and out of the car because of the straps on the side. I would highly recommend it!

Helium Colours - 4-Wheel Carry-On Trolley
Helium Colours - 4-Wheel Carry-On Trolley Posted: 3/30/15
Reviewer: N Kennedy from Nyc, NY
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

I love this suitcase! It holds a lot, the built in lock is a huge plus and it's a breeze to maneuver! I got the black for my husband and the green for me and it's a beautiful bright emerald green. Definitely recommend.

Helium Aero - 25
Helium Aero - 25" Expandable Spinner Trolley Posted: 3/9/15
Reviewer: from Louisiana
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

We bought this for a trip to California. Really like the interior layout. Lots of room. Rolls very well. Does get scratched on airline but to be expected. Love the product. Very pleased and we are hard to please.

Helium SKY 28
Helium SKY 28" Trolley Duffel Posted: 3/5/15
Reviewer: minoo hamza from Minneapolis, MN
Overall: Rated:4 stars! Comfort: Rated:4 stars! Style: Rated:4 stars!

I've used Delsey for years and have never really been disappointed and my opinion has not changed. My only adverse comment would be that when you stand it upright, it tends to fall over which is a big problem. Still I really like it!

Helium Aero - 19
Helium Aero - 19" International Carry-On Expandable Trolley Posted: 2/27/15
Reviewer: from Washington, D.C.
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

I purchased this carry on to match the 25 inch & 29 inch spinners that I have used on two trips and love them. This " international" size is important because carriers other than American ones have quite a different limit for suitcase poundage and carry- on restrictions. You won't have to worry with this carry- on. Plenty of space and a dream to wheel around the airport. This line (Helium Aero) has a double set of wheels which is hard to find. As I mentioned, this luggage has made two worldwide trips in less than a year on planes, trains, and ships and they handled very well.

Helium Titanium International Expandable Carry-On Spinner Trolley
Helium Titanium International Expandable Carry-On Spinner Trolley Posted: 2/24/15
Reviewer: Mary McCombie from United States
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

The best customer service -- and I really like the bag, too. There was a problem with the wheels on the bag I had ordered 6 months ago. Zappos not only replaced it quickly but made everything easy. The new bag is perfect. I travel a lot, and ease of rolling is essential. The computer sleeve in the front makes it easy to pull your laptop out when needed, but protected when traveling. Despite its small size, which fits in international bins, this bag holds enough for a comfortable overnight or three.

Helium Aero - 19
Helium Aero - 19" International Carry-On Expandable Trolley Posted: 2/22/15
Reviewer: Mary McCombie from
Overall: Rated:3 stars! Comfort: Rated:3 stars! Style: Rated:3 stars!

This would have been my second such bag, but it arrived locked and without any instructions on how to open the locks. I checked all over the internet, including the Delsey site, and could find nothing on how to open the tabs locked into the TSA lock. I would have to break the lock to get it open, so instead I returned it. Delsey, for crying out loud, do not shipped locked bags! Ironically, my previous front Helium wheels stopped spinning, which meant I had to wheel it along like an ordinary wheeled bag. I'll be calling the company to find out what happened. If everything worked, I would love it, but the frustration has been too much.

Helium Sky
Helium Sky Posted: 2/20/15
Reviewer: Kelli from New York, NY
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

This is a really nice piece of luggage. It's durable, extremely lightweight, and spacious (it's expandable). It's a spinner, so it's very easy to roll on all surfaces. Love the multiple outer pockets, which creates a lot of extra space. It is also quite attractive. I've actually had two incidents where people have stopped me on the street to compliment me on my luggage. Ha! The bright blue color makes it easy to identify. I really have no complaints. For the price, it was a steal compared to some other luggage I've seen. I highly recommend this product.

Helium Shadow 2.0 - 25
Helium Shadow 2.0 - 25" Trolley Posted: 2/8/15
Reviewer: Sandy Ryder from Scotia, NY
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

Just took our 3 new Delsey suitcases to St. Martin. Loved them. Came through the 2 airplane rides with no damage and they hold almost too much stuff. We had to move things around to be under the 50 pound limit. One suitcase was at 60 pounds and could have held much more. Plus the wheels work extremely well!

Helium SKY - B/O Garment Bag
Helium SKY - B/O Garment Bag Posted: 1/13/15
Reviewer: Linda Barutt from United States
Overall: Rated:4 stars! Comfort: Rated:4 stars! Style: Rated:4 stars!

Item arrived sooner than expected which was great. No problems at all. Highly recommend Zappos

Helium Aero - 29
Helium Aero - 29" Expandable Spinner Trolley Posted: 1/7/15
Reviewer: from Chicago, IL
Overall: Rated:1 stars! Comfort: Rated:1 stars! Style: Rated:1 stars!

We are very disappointed with this purchase. The top handle broke within our first few uses even though our luggage always weighed less than 50lbs. We contacted Delsey after contacting Zappos and Delsey said that they would repair the suitcase; however, the closest repair location is 45 minutes away. Debating whether it's worth the hassle to get this repaired if it's just going to break again.

Helium Titanium 29
Helium Titanium 29" Expandable Spinner Trolley Posted: 1/7/15
Reviewer: from Joseph, OR
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

Great piece of luggage! It has made 2 coast to coast round trips and a long car trip with many stops. You can fit everything in it securely and no issues with oversize (although I strap down the width and don't use the extra 2" on flights). Weight was my only issue. You can fit so much in it is easy to go over the 50 lb weight limit so weight it or get another duffel real quick. The 25" (which has also made each trip) holds even more but I don't think you will get as much in it for flights without going over the weight limit. It all depends upon how you use it and where you are going. This last flight was into South Dakota in the dead of winter and I wish I had had 2 25" due to the weight restrictions. Winter means more heavy clothes, more shoes, boots, etc. I am only 5' and disabled but overweight and these flights were only my stuff for a month to 2 months. I think I will pick up 2 of the 25" blue for my husband and between 3 25", 1 29" and 2 carry-on's that should easily fit all our needs. I was hesitant about "hard" sided luggage vs soft sided but I think things were far more protected and the hard sided was so much easier to handle for me. I had tripped into Delsey last time I purchased luggage about 10 years ago and the one piece of soft sided larger bag never had a single issue and a lot of hard use. So far I expect at least the same for this line. It has already been heavily tested over the few months I have used it and I am happy to recommend this line. I did a lot of research but didn't find much conclusive input so I went with the last bag I bought, Delsey!

29
29" Exp. Spinner Trolley Posted: 1/6/15
Reviewer: Cristopher Caez from Orlando, Florida
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

I booked a last minute trip and needed luggage asap, not only was the overnight shipping fast but the bag was even bigger than I expected, I fit everything I needed for my trip without a single problem. I would definitely recommend this bag for anyone who is moving and needs to take a large portion of their clothing with them.

Helium Sky
Helium Sky Posted: 12/22/14
Reviewer: from Colorado
Overall: Rated:4 stars! Comfort: Rated:4 stars! Style: Rated:4 stars!

QUESTION, NOT A REVIEW.

Helium Aero - 29
Helium Aero - 29" Expandable Spinner Trolley Posted: 12/12/14
Reviewer: from Santa Fe, NM
Overall: Rated:4 stars! Comfort: Rated:4 stars! Style: Rated:4 stars!

I am traveling abroad and need a light/durable suitcase; 50 lb limit. I own a 24" Delsey and have been pleased with it. I only wish this model had snack locks versus zipper. I've had problems with bed bugs in previous travels.

Helium Titanium Expandable Carry-On Spinner Trolley
Helium Titanium Expandable Carry-On Spinner Trolley Posted: 11/8/14
Reviewer: from Chino, California
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

This is a great piece of luggage. Small enough for to fit on airplane carry on, but roomy enough for 2 days of stuff including workout gear, makeup and hair dryer. Sturdy, hard sided outside with expandable zipper. Have used it 3 times already; finally good, functional suitcase.

Helium Shadow 2.0 - 21
Helium Shadow 2.0 - 21" Carry-On Trolley Posted: 11/7/14
Reviewer: Katherine from United States
Overall: Rated:1 stars! Comfort: Rated:1 stars! Style: Rated:1 stars!

This suitcase looks pretty but is a serious pain in the butt to use. It has to lay flat folded open in the two halves, and when you try to re-pack it everything falls out. There are not little pockets to stuff small things to remain easily accessible. Overall I would not recommend it for a seasoned traveler that likes to have everything just so.

Free Shipping Both Ways · 24/7 Customer Service · 365 Day Return Policy

Zappos Family Core Value:

10. Be Humble