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Cole Haan Chelsea Low Pump

  • 5 stars
    44%
  • 4 stars
    31%
  • 3 stars
    19%
  • 2 stars
    3%
  • 1 star
    4%
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Description

  • Video Description View the Video Description for this product! (Please note that the color shown in the video may no longer be available.)
  • Polish up your basics with the Cole Haan Chelsea Low Pump!
  • Patent leather upper.
  • Slip-on style.
  • Leather lining and footbed.
  • Cushioned with concealed NIKE AIR® technology.
  • Covered platform and heel.
  • Leather sole with rubber inset for sure footing.
  • Measurements:
    • Heel Height: 2 34 in
    • Weight: 9 oz
    • Platform Height: 12 in
  • Product measurements were taken using size 9, width B - Medium. Please note that measurements may vary by size.

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Fit Survey:

63% Felt true to size
  • 1% Full size too large
  • 9% Half size too Large
  • 63% True to size
  • 19% Half size too small
  • 7% Full size too small
58% Felt true to width
  • 58% Felt true to width
  • 33% Felt narrower than marked
  • 9% Felt wider than marked
68% Moderate arch support
  • 17% Excellent arch support
  • 68% Moderate arch support
  • 15% No arch support

Item Information

  • Video Description View the Video Description for this product! (Please note that the color shown in the video may no longer be available.)
  • Polish up your basics with the Cole Haan Chelsea Low Pump!
  • Patent leather upper.
  • Slip-on style.
  • Leather lining and footbed.
  • Cushioned with concealed NIKE AIR® technology.
  • Covered platform and heel.
  • Leather sole with rubber inset for sure footing.
  • Measurements:
    • Heel Height: 2 34 in
    • Weight: 9 oz
    • Platform Height: 12 in
  • Product measurements were taken using size 9, width B - Medium. Please note that measurements may vary by size.
View Zappos.com Glossary of Terms

Find something wrong in this description? Help us fix it! Report An Error

Show More Information » « Show Less Information

Customer Reviews

Cole Haan Chelsea Low Pump

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5 people found this review helpful
Overall: Rated: 4 stars! Comfort: Rated:4 stars! Style: Rated:5 stars!
Was this review helpful?

The negatives first. There's a puzzling inconsistency in the sizing of this shoe. I ordered a 6.5C (my usual size) in two colors. It was clearly too small in both colors: I could get my foot in no problem, but my big toe was jammed all the way into the pointy toe of the shoe and my other toes were squished. I went up to a 7C, and in the black color it fit perfectly, but in the Maple Sugar color my heel slipped out with every step. I examined both pairs carefully and while the sole length and width were identical, the topline of the upper was wider at the heel on the Maple Sugar pair than on the black pair. So if you're narrow in the heel like me, you might encounter this problem in some pairs. In the forefoot, as other reviewers have noted, it's consistently a bit narrow. If you're concerned about the stability of the heel, this one is an extremely pointy stiletto shape, but I find it manageable despite the fact that I don't wear heels often. Like the vast majority of pumps, this one has absolutely no arch support. All that said, there are a lot of positives about this shoe. It's much more comfortable than most. This is in large part because the heel is a moderate height, and effectively feels even lower because of the platform. The sole has a rubber patch so it's not dangerously slick like some. And there's a bit more cushioning than most. Despite these comfort features, this does not look like a "comfort" shoe. It's elegant, not matronly. The best-looking walkable pump I've found. The most comparable shoe I've found from another manufacturer is Stuart Weitzman's Blog. Of the two, I find the Cole Haan Chelsea Low pump more comfortable and just as nice looking.

Fit Survey

Runs Small

Runs Large

Felt a half size smaller than marked

Runs Narrow

Runs Wide

Felt narrower than marked

Poor Support

Great Support

No arch support

  • from Mid-Hudson Valley, NY
5 people found this review helpful
Overall: Rated: 4 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!
Was this review helpful?

Beautiful shoe. If you have a narrow foot, go for it. If you have a wide foot (size C), don't bother. Cole Haan is way off on definition of a "C" width shoe. My foot is wide from bone structure alone (I weigh 108 lbs), and a size C normally works. This size C feels like a narrow B.

Fit Survey

Runs Small

Runs Large

Felt true to size

Runs Narrow

Runs Wide

Felt narrower than marked

Poor Support

Great Support

Moderate arch support

  • from Houston, Texas
4 people found this review helpful
Overall: Rated: 4 stars! Comfort: Rated:3 stars! Style: Rated:5 stars!
Was this review helpful?

This is a lovely shoe. However, like many other nice pumps now, there is no flexibility in the shoe between the ball of the foot and the heel. The shoe is completely stiff from front to back. Consequently, when you take a step your heel comes out of the shoe-heel since the heel of the shoe can't follow the flexing of your foot. This problem cannot be solved with "heel grip" inserts. This seems to be a problem with the basic design and manufacturing of the shoe and may be related to the platform construction. Very irritating.

Fit Survey

Runs Small

Runs Large

Felt true to size

Runs Narrow

Runs Wide

Felt true to width

Poor Support

Great Support

Moderate arch support

  • from Durham, NC
2 people found this review helpful
Overall: Rated: 5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!
Was this review helpful?

Great shoes! These are the perfect workday heel that goes with everything. I usually wait for CH shoes to go on sale (yes, I stalk this brand on Zappos!) but really needed these close-toed heels for the summer. And because my other 3 pairs were on sale, I sucked it up. Definitely worth it. Simple, classic style - yet updated with the platform. I use CH shoes to explain "shoe geometry" to my friends who don't understand how I can wear heels for 12+ hours a day. (It's all about the angle between back of your heel and where the shoe's heel hits the ground, by the way!) If you're on the fence about these shoes because of price, go for it. You will have & wear these shoes for years! I am between an 8.5 and 9, and 9 in CH is always a perfect fit!

Fit Survey

Runs Small

Runs Large

Felt true to size

Runs Narrow

Runs Wide

Felt true to width

Poor Support

Great Support

Excellent arch support

  • from Indianapolis
2 people found this review helpful
Overall: Rated: 4 stars! Comfort: Rated:3 stars! Style: Rated:4 stars!
Was this review helpful?

Nice shoes, well made. However, toe box is bit tight and I know my toes will definitely hurt if I wear them. I ordered my exact size in wide after reading other reviews but I'm returning them and getting a half size up in wide and see if they will fit better.

Fit Survey

Runs Small

Runs Large

Felt a half size smaller than marked

Runs Narrow

Runs Wide

Felt narrower than marked

Poor Support

Great Support

Moderate arch support

  • from Madison, New Jersey
$298.00 $199.99
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