 | Customer Service: Checking the Status of Your Order

Q: What is the status of my order?
A: Your order status will be available 24 hours after your order has been placed, by simply clicking on the "My Account" link at the top right corner of every page of our site. From there, you will be able to view information about your order.
Q: How do I change or cancel my order?
A: Please contact our Customer Loyalty Department immediately if you need to change your order. Please be advised that some orders are shipped very soon after placement, it will not always be possible to make changes.
|
 |  | I will be a loyal customer to Zappos until you "close up shop" or the day I die... whichever comes first! Zappos has the finest customer service that I've EVER experienced as a consumer. Simple as that! I have NEVER been disappointed by any transaction I've had with Zappos over the years and have ALWAYS been impressed with the attention to detail your team has given consumers. Zappos is a company that goes far beyond their customers expectations and surprises us in a wonderfully positive way. All I can say is Thank you... as Tina Turner sings ... you're simply the best!!! Yvette |  | ~ Yvette, September 29 2009
| Read more testimonials!
 |
Submit a video testimonial!
|  | |  |