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A Happy Zappos Customer Says:

"Well, you caught me off guard with that one!!! I ordered the same pair of shoes in black a couple weeks ago and my daughter loved them sooo we decided to purchase the same pair for her prom dress only in silver. I was confused when I saw the shipping charges options... I have always ordered and received the next day... which is really fun, but with the price of gas blah, blah, blah... I understand. I don't think anybody really needs an emergency pair of shoes, but in the event you go out shopping and can't find anything, the free overnight service is fabulous… and I got kinda spoiled by it. In the future I will try to plan ahead better. Your products and company are always fantastic... and the service is supreme. Thanks for shipping my order out so fast and I hope you all have a great day! Sincerely, Lee"

Lee, Mar 27, 2008

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