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What Zappos Customers are Saying!

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February 14th, 2017

Hello! I wanted to email and let everyone at Zappos know how happy I am with your service. In a time when it seems like customer service is less of a focus for most companies, Zappos continues to exceed expectations! Each time I call I am extremely pleased by the help, knowledge and general feeling of someone caring about whatever issue I'm having. You all are doing everything right and will have my business forever!

Latest Reviews

  • Bluma Band Posted: Reviewer: from Minneapolis, MN Overall: 3 Stars Comfort: 2 Stars Look: 5 Stars
    The shoe is comfortable in all ways EXCEPT for the heel cap/back comes up too high and cuts into my achilles tendon. I wear a size 5, and manufacturers often forget to proportion this part of a shoe to make it shorter. Sadly, I have to return, otherwise I'd keep if this wasn't an issue. If you wear a larger size, this may not be an issue for you. If the heel wasn't a problem, I'd give it 5 stars for overall, comfort and style. Also, I have slightly wider feet across the toes, and this doesn't cause any issues with that, plus the material is flexible enough.
  • LS
    Posted: Reviewer: from Midwest US Overall: 5 Stars Comfort: 4 Stars Look: 4 Stars
    Dont think I've ordered anything with European sizing before...and I learned it can be really tricky. This shoe was my third try....sizing info said a 44 would be equivalent to my dainty size 13s. Wrong. And 45 was wrong as well, both shoes too short and were sent back to size upwards. Finally, the 46 is about on the mark - I hope. And I figure with the fabric shell, a bit of 'give' will occur. This is a trim little (!) shoe, kind of like a sock with arch support. I,m concerned how the crochet-style will hold up to wear. This is my first experience with this brand. I wish they had a broader range of their styles available in larger sizes.
  • Gel-Venture® 5 Posted: Reviewer: from California Overall: 5 Stars Comfort: 4 Stars Look: 4 Stars
    I usually buy Gel Nimbus but to save a few bucks I went with these. The fit is good but not as comfortable as the Gel Nimbus. For the price, I would definitely buy again.
  • Shoreditch FC Posted: Reviewer: from tulsa, ok Overall: 5 Stars Comfort: 4 Stars Look: 5 Stars
    even on an old lady, they're adorable! i wear a lot of these lightweight doc boots. i have a high arch so i put a nice supportive insert in the boot that's one size up from my usual size. i really do like all of the Shoreditch boots. the back on these is stiff so Ive been massaging it to make it softer. they remind me of wht a really hip Chuck Taylor might be.
  • Traveltime Posted: Reviewer: from MN Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    I love these shoes. Easy Spirit always feels comfortable on my feet!
  • Magdalena Posted: Reviewer: from Florida Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    I ordered these for an everyday work shoe! Like all Dr. Marten's they take a second to break in. They definitely run a size bigger (I wear a 7/ordered a 6). Super stiff at first but BELIEVE ME..once they are worn a week or two straight they will be the MOST comfy work shoes! Love the rubber soles and wedged arch. I can wear casually or dressed up!
  • Flash Lattice Sandal Posted: Reviewer: Overall: 4 Stars Comfort: 4 Stars Look: 4 Stars
    The pros: This sandal is a keeper, comfortable and relatively stylish for a "comfort" brand. It runs true to size in length. The cons: Although I normally do not wear a narrow width shoe, I found this sandal a little wide. Because of this and a lack of arch support, I resorted to adding an insert to compensate for this. I also find it difficult to buckle this sandal maybe because I bought the black shoe making it hard to see the tight holes. I also may have to take it to a shoe repair store to add an additional hole to make it tighter. Would have preferred a faux buckle with velcro. But I still like this sandal enough to keep it.
  • Gel-Quantum 360 CM Posted: Reviewer: from Sunnyvale, CA Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    Loved the shoe. Had to return it because it was too big. I ordered a half size up based on reviews and found it wasn't necessary.
  • GT-2000 5 Trail Posted: Reviewer: from Bennett, Colorado Overall: 4 Stars Comfort: 4 Stars Look: 5 Stars
    These shoes are very good looking and well padded- the only reason I returned then was that they were too small. Small toe box and overall just too tight. I usually take a 9 medium but my big toe was squashed and my entire foot felt "squeezed". If you are considering this shoe you may want to go a half size larger and maybe go wider. BTW, I only had on light weight cotton socks.
  • Samba® Millennium Posted: Reviewer: from Palm Coast , Florida Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    I love these !!! Sleeker more modern version of the classic model, but still keep the same style as the classic. I get lots of compliments on them and they feel great wearing them 10-12 hours a day

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