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A Happy Zappos Customer Says:

"Thank you for making the price adjustment according to your protection policy. I am new customer to Zappos and I just wanted to take a moment to let you know how happy I have been with your service. As someone who has worked in retail management for several years it is so wonderful when I find a company who offers me the same quality of service I have always tried to provide. I just can't tell you how much I appreciate that. I am definitely a Zappos customer now !!! Sincerely, "

Deanna B., Dec 27, 2006

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